Store Information
Operational Hour
Our operational hour is Monday to Saturday from 08:00 – 17:00. Any order on Sunday or public holidays will be processed the next day.
Customer Support
You can contact our customer service directly through WhatsApp by clicking the WhatsApp Icon on your downright section of the page.
If you want to reach us through email, please send it to hello@livelyplants.id
Our customer service will gladly answer any of your questions during our operational hour
Delivery
Delivery Area & Schedule
We deliver across JABODETABEK area. Your package will be delivered by our dedicated courier.
In the meantime we deliver during:
Wednesday: 08:00 – 17:00
Saturday: 08.00 – 17:00
Buildings with limited access
If your delivery destination requires special entry access please notify us so we can coordinate further with you. Failure to communicate this could lead to missed delivery.
If you live in apartment buildings, please let us know whether we should drop the product in the lobby or do you want them to be delivered into your room. If you want us to deliver your plants into your room, please assist our delivery man from the point on entrance into your room.
Delivery Notification
On the day of your delivery, you will receive an email or notifications by WhatsApp from our customer service. Please try to be present when your plants arrived
Order Information
Payment
For all our orders, we take secure payment over bank transfer, credit card, or GoPay all provided by Midtrans.
Corporate Social Responsibility
Established fact that a reader will, taken possession of my entire soul, like these sweet mornings of spring which I enjoy with the theory of ethics.
Manufacturers and Suppliers Code of Conduct
Users allow to explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system.